Case Study • Maintenance • NGO
Care Plan for Non-profit
Updates, security, uptime & speed watch
OpsSecurityBackupsDowntime ~0.02% / year
ClientHelping Hands
LocationKochi, India
TimelineOngoing
Updated26 September 2025
Overview
Proactive updates, uptime pings, DB optimizations and monthly reports so the team can focus on impact.
Highlights
- Uptime & SSL 24×7
- Daily backups
- Priority fixes
“
Peace of mind — our site just works.
— Program Director, Helping Hands
— Program Director, Helping Hands
Goals
- Keep site stable and secure 24×7.
- Ensure quick rollbacks and minimal downtime.
- Provide transparent monthly health reports.
Solution
- Automated updates with staging checks.
- Monitoring for uptime, SSL, vulnerabilities.
- Monthly optimization and reporting.
Results
- Near-zero downtime.
- Faster restore due to verified backups.
FAQs
Do you include content changes?
Small edits included; bigger changes are quoted.
Is malware cleanup covered?
Yes — within the care plan scope.
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